We offer reliable back-office and customer support services for businesses looking to outsource operations and maximize efficiency.
We offer reliable back-office and customer support services for businesses looking to outsource operations and maximize efficiency.
At IQUAD Innovations, we help businesses recover outstanding payments faster through a structured and professional Payment Follow-up Service.
Our trained tele calling and collection support team ensures consistent customer communication, timely reminders, and accurate payment tracking — so your business maintains healthy cash flow without straining internal resources.
✔ Improved Cash Flow
We ensure timely follow-ups so your outstanding payments are collected without delays.
✔ Professional Communication
Every follow-up call is done politely, professionally, and in your company’s name.
✔ Dedicated Team
You get a trained accounts follow-up team without needing to hire, train, or manage staff.
✔ Zero Stress on Your Internal Staff
Your team can focus on core work while we handle all receivable follow-ups.
✔ Daily Reporting & Transparency
You receive detailed reports of calls made, commitments received, and pending dues.
📌 1. Customer Follow-up Calls
Consistent calling to remind customers of pending payments, overdue invoices, and upcoming dues.
📌 2. Commitment & Payment Tracking
We record customer commitments, expected dates, and track whether payments are received.
📌 3. Reconciliation Support
Assistance in clarifying invoice-level disputes, mismatches, or balance confusion.
📌 4. Escalation Handling
Cases requiring managerial attention are escalated with complete notes and call history.
📌 5. Soft Collection — Not Debt Recovery
We operate as a customer-friendly follow-up team, not an aggressive collection agency.
Step 1: Share Your Customer & Invoice Data
You can export from your ERP/billing software or use our provided template.
Step 2: Our Team Starts Daily Follow-ups
We call customers, send reminders, and update payment status.
Step 3: Daily/Weekly Reports
You get:
Calls made
Pending customers
Payment commitments
Dispute cases
Actual payments received
8+ years experience in business automation & receivables
Dedicated trained follow-up executives
Strong understanding of accounting and payment behavior
Transparent communication and reporting
Technology-enabled follow-up system
Trusted by MSMEs across multiple sectors